| Address: | S v road, Andheri West, Mumbai City, Maharashtra, 400053 |
I lodged complaint about non working of water purifier display diffuser panel about 2.5 months back. Since then your technician visited twice to repair it and every time said that diffuser panel needs replacement and it’s out of stock. I again lodged another compliant recently on 4th nov. again same technician came and this time we contacted your customer care and requested them to arrange part on high priority. To my wonder now the machine is out of warranty and therefore technically I need to pay for its repair. However since I lodged my complaint about 2.5 months back during warranty period I request to do this part replacement under warranty claim. And more importantly urgently as we are not able to use this purifier regularly and spent huge amount on buying water from outside.
If my problem is not resolved I will take legal action against the company at your cost and consequences.
Hope you will resolve this issue.
Regards,
Vedang sawant
For Trivikram Motors LLP
Latest Complaint no CO[protected]
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