Pureit / Hindustan Unilever — pureit classic auto leakage problem

Address:

380006

I'm having this pureit classic auto since last 4 years. For about passed 1 year we are facing this water leakage problem from machine. 3000 ltr filter kit lasts for about 3-4 months, we always order kit from pureit customer care. They assign 361 degree solutions as service provider (Ff3 jaydeep tower. B/s dharnidhar bridge, vanna, ahmedabad. Today their technician visited for kit replacement, we asked him why this 3000 ltr filter lasts for couple of months, so he called their office and some very rude lady sahima or saima gave me very rude answers and said wether you use the machine or not you will have to replace the filter every 2 months, and she told the technician to immediately leave for other work order.

I purchased this water purifier pureit because of hindustan unilever brand, however i'm extremely disappointed with such customer service and their brand quality.