[Resolved]  Pureit / Hindustan Unilever — pureit marvella ro+uv pcb problem

Address:Qtr no. C-2368, Sector-2 Guwahati refinery Township, Noonmati, Kamrup Metropolitan, Assam, 781020

On 17.2.19, i ordered for replacing gkk2
Technician from pureit visited on 18.2.19 and installed gkk2.
After 8 days filter stopped and alerted to change SF, gkk1, gkk2.
On complaint, tech said that PCB worth 5100 is faulty.
PCB failure after maintenance of gkk2 is common with this product as per past complaints. Pureit not taking any responsibility.
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May 31, 2019
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2019
PureIT / Hindustan Unilever Customer Care's response
Dear Customer,
We regret that you are facing issues. Kindly call our helpline number[protected] Alternatively, you may also provide your contact details at on pureit.[protected]@unilever.com so that our team can assist you.
Regards,
Team Pureit
Complaint comments 

Comments

Hi,

We purchased pure it marvella Ro+UV 1.3yrs back.
Today on 1st may 2019, Circuit board gone. Wat is the quality that company is maintaining?Customer care person is not able to inform price.

just 1.3yrs old, all parts r going.is this s d quality u ppl r maintining?

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