[Resolved] Pureit / Hindustan Unilever — pureit marvella uv +ro faulty control circuit | |||
I bought pureit marvello uv + ro in sep 2017 It has an advanced alert system which will notify filter change 15 days before completion In sep 2018 i got the control circuit changed under warranty. 15 days ago i ordered for gkk1 as alerted by pureit system Technician from pureit visited on 19th dec 2018 and installed gkk1 and charged 2650 rs. On 4th jan 19, within 3 months of control circuit replacement it got failed again. This indicates how low grade parts they replace in spare parts and that too wothout warranty When i complained to pureit helpline they said that there is problem with control circuit as no current supply was coming to filter other factors from electric board being ok and it needs to be replaced which costs around rs. 3250. Even before completion of 1.5 year, if circuit board needs to be replaced that too 2 times what is the value and quality provided by pureit? Pureit is even worse than chinese counterfiet. Was this information helpful? | |||
Feb 8, 2019 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 PureIT / Hindustan Unilever Customer Care's response Dear Customer, Sorry to hear about the trouble you faced. Request you to provide your contact details to help us in resolving your issue. You can also contact us on pureit.[protected]@unilever.com or can reach us on our toll free number[protected] Regards, Pureit Team | |||
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