[Resolved] Pureit / Hindustan Unilever — pureit purifier | |||||
Hi, This is re my complaint logged on 6th november 2017 for change of gkk 1 for my marvella ro+uv device for my goa location. I am disappointed to say that the services provided at goa is very pathetic especially south goa. I tried calling the technician and he is even least bothered to pick the call and reply. Its been mre than 3 weeks now, whats the purpose of keeping an unworking unit at my place when its of no use to me? Hence, i request you to either take back the unit and refund my money or send the technician at the earliest. The worst situation is when you log a complaint and after filling in all the details the next page says "error"!!! Cool. Note: kindly don't sell your units at locations your technicians cannot go to fix the issues. Atleast we can buy units whose technicians can provide a prompt service. Thanks, Laxmi. Was this information helpful? | |||||
Jan 1, 2018 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Nov 30, 2017 PureIT / Hindustan Unilever Customer Care's response Dear Sir, Apologies for the inconvenience, Request you to share your complaint details or order details so that we can reach you and get the issue resolved ASAP. Regards, Team Pureit | |||||
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