[Resolved]  Pureit / Hindustan Unilever — pureit ro

There is water leakage in ro, new ro installed only two weeks back. Complaint lodged on 22.12.2018, tat was given for 24 hours. But even after 5 days, no body is listening. Call centre staff is very aggogant. Though reminded several times, not ready to listen. Very poor quality of service. It reflects regrettfully poor service from a so called branded product. My complaint no. Is c[protected] dt.22.12.18 given by call centre. Any body from pureit would look in to it — d. K. Arora
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Feb 7, 2019
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2018
PureIT / Hindustan Unilever Customer Care's response
Dear D.K Arora,

Sorry to hear about the trouble you faced. Request you to provide your alternate contact details to help us in resolving your issue, we tried calling your both the number mention in the account, but no response.

You can also contact us on pureit.[protected]@unilever.com or can reach us on our toll free number[protected]

Regards,
Pureit Team
Complaint comments 

Comments

At first i thought the battery of purit water filter is leaking but after changing the battery i found that the bottom container was leaking. What to do now?

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