[Resolved]  Pureit / Hindustan Unilever — pureit ro not working

Address:Meerut, Uttar Pradesh, 250110

I am using Purit Marwela RO from more than 3 years. I have never faced any issue with RO within this time. But after changing GKK2 kit by Purit engineer, My RO is not working well. Power not coming into RO. Now when I complained to Purit, their service engineer visited and said that adaptor is faulty and it will cost Rs 1800 to replace the adaptor. There was no power fluctuatin and I have many more electronic equipments at my home and no one got damaged. It's Purit company's policy that change some settings in RO when replace the GKK and Earn more money by selling RO's parts.
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Feb 14, 2018
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2018
PureIT / Hindustan Unilever Customer Care's response
Dear Nikhil,

Regret the inconvenience. Request you to provide your contact details to help us in resolving your issue.

Regards,
Pureit Team
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