[Resolved] Pureit / Hindustan Unilever — pureit ultima ro+uv | |||||
Hi Support Team, I am using a Pure It ultima RO+UV Filter but the performance of this purifier is pathetic. Area Pin code: 334001 I bought this in May month 2018 and I am continuously facing problem with it since July month. First I launched a complain while Dev Water Services support engineer came and changed the GKK Kit worth 2200 and I paid for the same. Just in like 5 days it again started Displaying message to call the customer care and I again launched a complain, again this was assigned to Dev Water services and this time they came and replaced the adapter last week on 4th of August stating that it is faulty. But again I am facing the same problem. I need a proper solution of this problem by escalating it to the support team here. Please provide me a full resolution of this problem as I have shown full trust in Pure It yet have been feeling like being robbed due to poor services. Help me with this issue as I am fed up of launching complaints again and again. Was this information helpful? | |||||
Sep 21, 2018 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 PureIT / Hindustan Unilever Customer Care's response Dear shabda pandey, Regret the inconvenience. Request you to provide your contact details to help us in resolving your issue. Regards, Pureit Team | |||||
2 Comments | |||||
Comments
I buy ro ultima on may 30 .Now gkk1 is error show.and water purifier is not work.i call customer services they told to change the kit it cost about 2500 rs .But I use only 1500 litre only. And use genpure ro water purifier last 12 years no problem till now.but pure it is fraud company.
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When I prepare green tea then I found insect in tea bags and I have clip for the same when I purchase amount 140/- but there are every packet has insect in tea bags
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