[Resolved]  Pureit / Hindustan Unilever — Pureit vendor take money for service but still no bill given and not sure if they provide service or not

I have connect with Putrit customer care official number for my RO service .I got call from local franchise(suppose it is official service partner). they charged me annual charge for RO service but still after multiple followup still did not receive any bill or any service agreement receipt .this is not be suppose from a brand and it break trust on such brand .

Please have a look and provide service agreement receipt or my money back .

I am attaching one receipt which i got earlier after that they told there is offer and pay 3600 and get 1+2 year service free .when I ask for receipt he told me there is corna pandemic you will get receipt on mobile like you get earlier .
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Aug 12, 2021
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2020
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. Piyush,
We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.
Regards,
Team Pureit
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