[Resolved] Pureit / Hindustan Unilever — quality of water has deteriorated after replacement of gkk2 | |||
Since the light in the pureit machine was blinking asking us to replace gkk2, we called for the technician. After almost a pitched battle, a technician appeared and replaced the gkk2. Now the quality of water is terrible. It is brackish and tastes really bad. What is to be done? Need advice. We are really tired of fighting with the agencies to get them to send in their technician for any repairs. We have an amc with the venkateswara agency at kottivakam. But if i again register a complaint will we get service? Will our problem get resolved? Unilever needs to do something to retain customers. Was this information helpful? | |||
Dec 5, 2019 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Nov 04, 2019 PureIT / Hindustan Unilever Customer Care's response Dear vanithalingam, We sincerely regret the inconvenience you have faced. We never want our customers to feel this way. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com We'll surely assist you. Regards, Team Pureit | |||
 1 Comment | |||
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We registered a complain about our water filter yesterday morning and have followed up with the agent because we are in urgent need of drinking water. But the company has kept on saying they will call back. Any other issue we can wait but we don’t want to drink the water we are buying from outside.
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