[Resolved]  Pureit / Hindustan Unilever — Replacement of cartridge

Address:Krishna, Andhra Pradesh, 521001

Sir i am from machilipatnam, krishna district. Recently ie.,.in last week, we had purchased refill of cost rupees 600/- from subramaneyam (Contact no: [protected]) we don't know the reason but the refill is not working. So we are unable to drink hygienic water even we pay for you. The concerned person is not at all responding to calls. He is not even lifting the call. We trust your company while there are numerous in market. But in this situation how can a customer believe and relieve you. This is situation is bring down your market values which is important for business. I hope you kindly understand our problem and rectify it as early as possible.
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Jun 28, 2017
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
May 26, 2017
PureIT / Hindustan Unilever Customer Care's response
@ sr13 Sorry to hear about the trouble you faced. as discussed on call our team will get in touch
in order to rectify the issue .

Regards,
Team Pureit.
Complaint comments 

Comments

I bought a pureit classic 23 litres some months back and this is the first time I changed the germkill kit. But as soon as I poured water into it, it started leaking. I tried checking the settings a number of time but of no use. Please do the needful. Otherwise I would have a very bad impression regarding this Company.
Contact:[protected]

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