[Resolved]  Pureit / Hindustan Unilever — substandard spare parts

Address:574225

Dear sir it has been 15 days my pureit device is under repair, when i complied customer care they sent the technician and they changed the gkk without analyzing the problem. Later again i requested assistance with pure it official visited and by analyzing the problem they told motor is not working and it is sub standard quality needs to changed. But still no action is taken to replace the motor. And you are not answering the phone call too. We are facing lots of problems with this pureit device pls take it back of substandard quality pureit device. Kindly do the needful.
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2018
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2018
PureIT / Hindustan Unilever Customer Care's response
Dear Bhoj23,
Regret the inconvenience you faced. Request you to provide your contact details to help us in resolving your issue.

Regards,
Team Pureit
Sep 11, 2018
Updated by Bhoj23
be.[protected]@gmail.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    1720
    Pending
    0
    Resolved
    1061
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information