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[Resolved]  Pureit / Hindustan Unilever — technical issue in germkill battery

I bought battery kit from "vividha steel shop", address - shop no. 6, dhanlakshi kripa, kale padal road, sasane nagar, hadapsar, pune - 411028

There is leakage from battery so i contacted to shop but they refused to change it and asked to contact to customer care. After that i complained in customer care.

Customer care executive visit and asked that there is some technical issue in battery and it can not be replaced.

Please help me to get back my money from shop.

Thanks
Nitya
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Apr 17, 2018
Complaint marked as Resolved 

Complaint Status


[Mar 08, 2018] PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Updated by Nityanand Verma Mar 08, 2018 Shop Details:

Mob, : [protected],[protected]
Verified Support
PureIT / Hindustan Unilever Customer Care's response Mar 17, 2018 Dear Nityanand Verma,
Regret the inconvenience. Request you to provide your contact details to help us in resolving your issue.

Regards,
Pureit Team
Complaint comments  2 CommentsShareTweet

Comments

My kajal.has a fungus on the ...what should be done in this case ...even the shopkeeper is not ready to take it's neither you company is receiving My call...is it dangerous...what is the procedure exchange it plzzz help...
My issue is I have bought a water purifier of pureit by Flipkart which was I received on 7 of March 2018 still not a single service engineer came for Free demo and installation process.
PureIT / Hindustan Unilever Customer Care's response, Mar 22, 2018
Verified Support
Dear Sunita Ambashta,
Regret the inconvenience. Request you to provide your contact details to help us in resolving your issue.

Regards,
Pureit Team

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    PureIT / Hindustan Unilever
    Customer Care Service
    Customer satisfaction rating
    65%
    Complaints
    1581
    Pending
    0
    Resolved
    1004
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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