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[Resolved]  Pureit / Hindustan Unilever — ultima uv ro

I had log the Complaint on 25th jan. No one Addressed this issue So far.
Complaint no is #CO[protected].

I called plenty times in customer care and every time they told me they are addressing this issue.
Even they are not responding on mail as well.

I had a call With there agents Deepak and Bhuesh but they promised me get this case escalated. Bhuesh (Super Visor) told me he will give me call back in 5 mints. They guys are playing and responding neither over mail nor over phone.

I called them every morning and first they told me "we are sorry for the Delay" and second they told me they are checking what is the issue.
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Complaint marked as Resolved Mar 7, 2019

Complaint Status


[Jan 31, 2019] PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
PureIT / Hindustan Unilever Customer Care's response Feb 04, 2019 Customer was facing the pump issue to his device, arrange the technician and change it, at FOC.

Out call the customer, the device is working fine now.

Kindly request to close the case.
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    PureIT / Hindustan Unilever
    Customer Care Service
    Customer satisfaction rating
    66%
    Complaints
    1578
    Pending
    0
    Resolved
    1004
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View Full Information
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