[Resolved]  Pureit — water leakage from pureit product

Address:Ahmedabad, Gujarat, 38007

Hello,
My name is prashant solanki
I have bought purit classic ro+uv before 1 month from (361 degree solutions, ff-3, jaydeep tower, b/s, dharnidhar bridge, vasna, ahmedabad-380007 purit main dealer of ahmedabad) at that time of purchase and after installation i notice that machine was making too much noise during filtration process then i complaint to purit company, engineer come and try to resolve problem but it was actually not resolved then after in last few days back water leakage problem started from machine, i told dealer to replace product because in one month of buying product gives me two major problems then your engineer come to resolve that leakage problem also but they told there is no problem with machine i shoot video of that and show them but then also they told there is no problem with machine and they are not giving any answer my of call and they are not willing to give me replacement of product please help me to product replace i have proof of video of leakage.
Was this information helpful?
No (0)
Yes (0)
May 3, 2018
Complaint marked as Resolved 
Engineer come and replace part as of now its resolved let me check for more days if same problem get occurred company have to replace the product.
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
May 03, 2018
PureIT / Hindustan Unilever Customer Care's response
Dear PrashantSolanki,
Regret the inconvenience. Request you to provide your contact details to help us in resolving your issue.

Regards,
Pureit Team
May 03, 2018
Updated by PrashantSolanki
[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    1720
    Pending
    0
    Resolved
    1061
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information