[Resolved]  PureIT Water Purifier — multiple complains no update from pureit.

Address:Pune, Maharashtra, 412308

This issue has been ongoing for around 2 months now.
There is leakage happening in our marvela uv, i have been constantly calling pureit customer and the agency assigned no body has any update.
They took 1900 for warranty extension from me and a month back (Before leakage appeared) installed germi kit set worth rs 1000. Now no body gives me update on the warranty extension and when would the new part come.
Horrible experience with a big company like this.
I have no receipt of 1900 that i gave for warranty extension, service provider person told me i would get a message from the company but never got one.
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Jan 30, 2019
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2018
PureIT / Hindustan Unilever Customer Care's response
Dear Meenal,

Sorry for the inconvenience please share your contact details or complaint number so that we can reach you to resolve issue at the earliest .

Or else you are freely to contact our toll-free[protected]

Regards,
Team Pureit.
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