Purplle.com — Damaged product/return or refund

I ordered few things on July 28 2022 I recieved my order and there asome products are damaged so i raised return request but my return request is rejected for repeated many times return request reason.my amount is 2537 which is stuck due to that damaged product which I don't want to use.they are not picking up the order and rejecting continuously my request.please help me.there are lot of issues foundation bottle pump is not working primer quantity is very less in tube and also committing that they send the correct product from their side.they are blaming customer for this damage.
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Dear Customer,

Greetings from Purplle Executive Customer Relations team!!

We will definitely look into this case.

We request you to share the Order details/Registered mail id/Contact number used for placing an order so that we can check the details and resolve the customer concern on a priority.

Feel free to contact us on [protected] anytime between 10 am to 11 pm or mail us at [protected]@purplle.com.

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