[Resolved] Purplle.com — different prices in google search and before payment checkout | |
I was looking for a perfume and made a google search 'narciso edp men'. Out of the results, one site purplle.com had the lowest price. I clicked on it and the proceeded with the checkout process. After taking my email and phone number, and my credit card details, and just before I was about to hit 'confirm payment', they increased the price from the advertised Rs. 4657 to the inflated Rs. 6295. If I hadn't noticed the price change, I would've been conned of several thousand rupees. This clickbait on google amounts to false advertising and action must be taken against them.
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Jan 4, 2020 Complaint marked as Resolved Purplle.com customer support has been notified about the posted complaint. Verified Support Dec 04, 2019 Purplle.com Customer Care's response We deeply apologize for the inconvenience caused to the customer .We would like to inform you as per the marketing team, the price of the product keeps on fluctuating at any point of time.
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