[Resolved] Purplle.com — my order delivered to somebody else.

Fathima bai

from Mumbai, Maharashtra

Address:

KUZHITHARA VADAKKATHIL, SMRA 93, mulamkadakam,kollam, Kollam, Kerala, 691012

I have placed an order in purplle.com and it is delivered to somebody else on 28 november 2019 at 4.10 pm. They even didn't call me to verify my address. They just delivered to somebody. I need my ordered product. I have already paid for the ordered product via online. I lost my money. I need my money which i have paid or need my product back as soon as possible.

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Dec 30, 2019

Complaint marked as Resolved

Purplle.com customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2019

Purplle.com Customer Care's response We will be happy to help you with your concern raised.

Please share the order Id or you're registered mobile number used to place your order so we can track and help you with your concern as soon as possible.

We keep our quality of customer service up to mark to provide a better resolution for you.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you of our best services always.