[Resolved] Purplle.com — order id[protected] want refund

Simi .ssss

Address:

C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w) Mumbai Mumbai City District Maharashtra India - 400 086, Mumbai City, Maharashtra, 400 086

I placed order for amount - 18630 and they delivered products in 5 shipments. Out of which, 3 shipments had missing products and 2 shipments had total different products what i have ordered.

Company denied for replacement or refund. Its a big amount and i need my refund now. Please help... It was for my sister marriage and this company cheated me badly on this.

Was this information helpful?

No (0)

Yes (0)

Mar 21, 2020

Complaint marked as Resolved

Purplle.com customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Purplle.com Customer Care's response We had a detailed telephonic conversation with Ms.Simi Saxena and have sincerely apologized for the unhappy experience which was purely unintentional. We at Purplle.com always strive to provide the best of services to all our valuable customers.

We would like to inform you that we have arranged a reverse pick up of all the products that have been delivered to her and we will provide a refund once the products are received at our warehouse.