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Purplle.com — refund my money

My order number is [protected]. I’ve returned the product a month ago and i’ve been said that the money will be refunded in 7-10 working days time on 8th january ‘19 but i haven’t received it yet. The customer care doesn’t even revert to the mails or calls. I just received a mail telling that there are some technical issues and also that i’ll get my refund in the next 48 hours but it’s been so many days after that and i haven’t received the refund still. The customer service is very poor on the whole!...
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Complaint Status


[Feb 03, 2019] Purplle.com customer support has been notified about the posted complaint.
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    Purplle.com
    Customer Care Service
    Customer satisfaction rating
    55%
    Complaints
    237
    Pending
    1
    Resolved
    126
    Purplle.com Address
    C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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