[Resolved]  Purplle.com — regarding delivery

My order id is [protected] on january 13th 2019.. It's showing that the item has already delivered and i didn't get any products yet.. I[censored] can't deliver it give me the refund. I have called the customer care service many times and they are not resolving it. I really need a response from ur side & actually the customer care service is not helping.. How can u deliver my items to someone else.. This so pathetic.
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Mar 6, 2019
Complaint marked as Resolved 
Purplle.com customer support has been notified about the posted complaint.
Feb 01, 2019
Updated by Ambili ambili
My order ID is [protected] on January 13th 2019..it's showing that the item has already delivered and I didn't get any products yet..i[censored] can't deliver it give me the refund.i have called the customer care service many times and they are not resolving it.i really need a response from ur side & actually the customer care service is not helping..how can u deliver my items to someone else..this so pathetic.
Verified Support
Feb 01, 2019
Purplle.com Customer Care's response
Hi Sarath,

Kindly assist us with the shipment ID that has not been delivered to you.

Regards,
Purplle care.
Feb 04, 2019
Updated by Ambili ambili
Order ID is [protected] on January 13th 2019..AWB number[protected]..it's showing that it has already delivered and I didn't get any items yet..this is the first time am ordering through purple.com and the condition is that worst.am calling the customer care service also but they are not helping.i[censored] can't deliver it give me the refund..

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