[Resolved] Purplle.com — about order verification

[Resolved] Purplle.com — about order verification

S Soundarya Venkatesan from Chennai, Tamil Nadu

Dear sir/madam, I had ordered two products worth ₹369 and it showed verification failed but my money was deducted from my debit card account. My order id is [protected]. How can you deduct money and yet say the verification failed. It was my first time shopping from this website and i am highly disappointed. Please ship the item that i purchased. Payment details Sub total: 320 Shipping charges: 49 Order total: 369 Payment method: prepaid Was this information helpful? No (0) Yes (0)
Aug 3, 2019 Complaint marked as Resolved Purplle.com customer support has been notified about the posted complaint. Verified Support Aug 04, 2019 Purplle.com Customer Care's response Kindly note that to check and response the above complain we would need the order id number or registered email id of the customer please share the details to provide clear update.
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Comments

Muchuu Arora

from Meerut, Uttar Pradesh

Please cancel my order i have ordered wrong products these products are not of my use this has been mistakenly donee plz cancel it as sooon as possible i dont wanna waste myyy money

Neelam Pankaj Surve

from Delhi, Delhi

Poor delivery service.
I have placed order from your website and I have prepaid of Rs. 315 for 3 items, But is is showing shipment has delayed, I could not reachable to your customer care number also due to switch off. Such a disappointed due to this kind of services.
Kindly help
My order no : [protected]
My shipment AWB no: SF25989089PL