[Resolved] Purplle.com — About the order no | |
I Purchased A perfume named Brut From the purplle. (online Shoppining) I paid the money through Federal netbanking System on the 10th day of April 2016. The money deducted from my Federal bank Account with the No [protected] (Upputhara Branch, IFSC FDRL0001228) But I didn't get any other details and order no also. So please issue me purchaising order no and get me the details of the product when will I get Was this information helpful? | |
Complaint marked as Resolved
Purplle.com customer support has been notified about the posted complaint. Verified Support Apr 11, 2016 Purplle.com Customer Care's response Dear customer,
As there was a delay in verifying your payment by the Payu payment gateway, the order wasn't processed from our end.
We currently have one payment of Rs 448.00 and we have now verified and processed the order under order id [protected].
The customer will receive the tracking details for this order within 24 working hours. The product will be delivered shortly.
| |
 5 Comments | |
Comments
The company is delaying much in delivering the product(deodorant).
Reply
Purplle.com — fake supply
I have brought two perfumes video their order number [protected]. Both are fake perfumes as I m a regular user of the products I ordered. They refuse to accept returns. Pls avoid buying from this portal.
Order ID: 20150318416298
15 days by now. No idea of the product. No response from the customer care. It is really turning out a very bad experience.wrong product delivery
I have ordered maybelline pink alert POW4 but u send me POW1.i am trying to call u 100 times but u guys are not answering. Ok u send me the right product or refund my money. Fake products are given in www.purplle.com. 9 days later is you ask for the order item they are cancelling the items automatically and mentioning that as per request order has been cancelled. Fake website. Items given not upto the mark.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
351
Pending
32
Resolved
165
View all 351 Purplle.com reviews & complaints
C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
View all Purplle.com contact information