[Resolved] Purplle.com — items missing

[Resolved] Purplle.com — items missing

S Suman0706 from Anandnagar, Uttar Pradesh

On 19 aug 2019 i received an order from purplle.com which had only 2 bottle of oil that is a single combo of oil whereas i had orered 3 combo oils that is 6 bottles of the oils. I cant contact the customer care number. The order was cod and i paid but inside the box found only two items. The items are also showing to be delivered. Please help me either to get the products or money refunded. Was this information helpful? No (0) Yes (0)
Sep 28, 2019 Complaint marked as Resolved Purplle.com customer support has been notified about the posted complaint. Aug 20, 2019 Updated by Suman0706 Order number :[protected] Items ordered wishcare cold pressed castor and oilve oil 200 ml each quantity-2 Wishcare pure cold pressed castor oil and kalonji black seed oil. Recieved only 1 quantity of castor and olive oil instead of 2 And the other is product is also missing Verified Support Aug 22, 2019 Purplle.com Customer Care's response Dear Team, Sorry for the Inconvenience caused to you. I would request you to please provide us order id or registered email id/contact number so that we can check the details and help you in resolving this issue. Regards, Purplle
Add a Comment	Share
Submit Close