Purplle.com — order never received

Address:Faridabad, Haryana, 121002

My order no is[protected], i placed this order on 20th sep which was shipped the next day but its been almost a month i disnt receive my order, i called up customer care, calls never answered and emailed so many times, they reply me again and again that what is the concern, i have emailed same issue more than 10times now. I called up courier partner from my end, they said its damaged in transit so now i want my refund, i have been emailing them which is really annoying, i would never in life order anything again from this site and would never recommend anybody.
Please help me get my hard earned money back which would be really appreciated.
Thank you
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The order status is showing delivered and I am not having the products yet this is fake site they have debiteed amount and I have done so many calls and emails but no response guys please stop ordering from purplle .com as this is fake sitee
I have placed order for 1 face wash and 1 lipstick also paid online of Rs. 369,
Order has confirmed but now status is showing that Shipment Delayed,
This is happened with me 2nd time and could not reachable to your customer care also, I am very disappointed of this your pathetic service.

My order no id:[protected]

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    Purplle.com Address
    C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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