[Resolved] Purplle.com — Order not delivered and Cancellation was not initiated as requested | |||
My order no is [protected] and I had made this prepaid order on 11th of Dec 2014. It has been 2 weeks since and I did not receive any intimation regarding the shipment of products. When checked in web site it showed as delay in processing and on repeated follow ups I was told that one of the ordered product was out of stock. Hence I told them to cancel the order and refund the money.Till now I have not received any response from them. I am highly disappointed with such a worst service. I want my money back. I will never ever think of ordering through purplle.com again. Was this information helpful? | |||
Complaint marked as Resolved
Purplle.com customer support has been notified about the posted complaint. Verified Support Dec 29, 2014 Purplle.com Customer Care's response Dear Customer, Thank you for writing to Purplle. We have cancel as well as Refund procedure also has been initiated from our end & following are the details:- Amount: Rs 347.00 Transaction ID: 81881423 The refunded amount will reflect in your Bank account within 7 working days. Warm Regards, Team Purplle.com | |||
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My order no is [protected] and I had made this prepaid order on 09th of oct 2015. It has been 08 weeks since and I did not receive any intimation regarding the shipment of products. When checked in web site it showed as delay in processing and on repeated follow ups I was told that one of the ordered product was out of stock. Hence I told them to cancel the order and refund the money.Till now I have not received any response from them. I am highly disappointed with such a worst service. I want my money back. I will never ever think of ordering through purplle.com again
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