[Resolved] Purplle.com — order verification failed

Kmalaika

from Badnawar, Madhya Pradesh

Address:	Mumbai City, Maharashtra, 400001
Website:	Purple.com

I had ordered one product worth ₹155 and it showed verification failed but my money was deducted from my debit card account. My order id is [protected] how can you decuct money and yet say the verification failed. It was my first my first time shopping from this website and i am highly disappointed. Please either refund my money back or ship the item that i purchased

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Nov 28, 2018

Complaint marked as Resolved

Purplle.com customer support has been notified about the posted complaint.

Oct 26, 2018

Updated by Kmalaika I had ordered one product worth ₹155 and it showed verification failed but my money was deducted from my debit card account. My order id is [protected] How can you decuct money and yet say the verification failed. It was my first my first time shopping from this website and i am highly disappointed. Please either refund my money back or ship the item that i purchased

Verified Support

Oct 26, 2018

Purplle.com Customer Care's response We can see you’ve placed an order with us. However, the payment hasn’t come through.

If the amount has been deducted from your account, it would reflect back in your account in 48 to 96 hours. If you haven’t received it by this time frame, we request you to please contact your bank, as they would be able to assist you further.

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Comments

Mermaid Channel -Entertainment Love & Peace

from Madanapalle, Andhra Pradesh

These people should be punished for fraudulent activities like trapping the cash back of poor people in the wallet. These guys will never go to heaven; at all. Karma pays it all. Wait and see.