Purplle.com — Pathetic customer service - Old products sent
Mumbai, Mumbai City District, Maharashtra, India
I placed an order for 3 Lotus lipsticks among other things. They sent me lipsticks that are very close to the date of expiry. As lipsticks have a shelf life of 2 years from date of manufacture, it shows that they have sent really old stock. I have tried mailing them, sending them pictures of the same and calling them but there is absolutely no response. I don't understand why they send old stock and if they have, why there is no courtesy to respond to complaints. It is really pathetic and I want a refund. Order no is [protected]
[Apr 23, 2015] Purplle.com customer support has been notified about the posted complaint.
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