[Resolved] Purplle.com — Product not delivered. | |||||
It's been more than 3 weeks since I ordered for the product from the purpple application and I still haven't got the product.Each time I try to contact purplle they keep saying they will do their best and I'm tired of hearing the same thing over and over. I'm really annoyed and frustrated from the response you guys have given as I have called five times regarding the Same. Never the less I even went to delhivery office to collect the product and they can't give me the product until they get a confirmation email. How hard can it be to just send a damn confirmation email to the courier logistic. I'm very disappointed with the site and taking the matter very lightly. Every time I send an email reply comes say they will take the matters into their own hands..its been a month. Not recommended at all. Just lost 600/- on a stupid perfume which was to be delivered by last month. Was this information helpful? | |||||
Jul 29, 2016 Complaint marked as Resolved Purplle.com customer support has been notified about the posted complaint. Verified Support Jun 28, 2016 Purplle.com Customer Care's response Dear Customer,
Greetings from Purplle.com!!
Sincere apologies for all the inconvenience caused to you.
Please note that as checked with our courier partner, we have been brought to notice that your shipment was delivered to you on 25/06/2016 with air way bill # [protected] through delhivery courier services.
Please let us know how we can further assist you with the same.
In case of any further assistance or clarification on this issue, please reply to this email.
Assuring you of our best services always.
Warm Regards,
Girish
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 1 Comment | |||||
Comments
I have ordered 2 products on 15th June'16 but till now i havent received the products nor the money back. You r requested to refund the amount to HDFC credit card immediately
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