[Resolved] Purplle.com — purplle wallet cashback fraud | |||
I'm highly disappointed by purplle's cashback scam. This is related to my purplle wallet cashback received for rs 511 received "makecash" coupon. At the time of applying the coupon it was clearly showing that the wallet money will expire in 30 days. No when i and trying to redeem the money its allowing me to use only 25% of my wallet money for an order. So in that case i'll have to spend around 2000 rs for recovering my wallet money of rs 511. Already i have spent rs 1100 for which i have got this 50% cashback of rs 511 which is of no use as i didn't got any discount on mrp rates of the products. Being a middle class, do purplle realise that its not easy for a person to spend 1100+2000= rs 3100 just on cosmetics that too in 1 month. I don't have that need for these cosmetics and neither my family or friends have that need. I have been a frequent and loyal customer of purplle but now i feel like being trapped here and purplle is just making money out of their customers lack of knowledge. My money is being snatched here. And when i'm asking for purplle's support then they say you should have gone through the terms & conditions then why you have created a so called department of 'customer care' who dont provide the right info. Do you think that it is logical for a person buying just a cosmetic product from online store will go and check the terms & conditions for that. Online stores are there for their customers convenience and not for harassing them. I'm only asking for some solution like if purplle will let me use my wallet money in one purchase or it should extend my wallet money validation till 3 months or just refund my money Was this information helpful? | |||
Nov 9, 2018 Complaint marked as Resolved Purplle.com customer support has been notified about the posted complaint. Verified Support Oct 02, 2018 Purplle.com Customer Care's response Usually the cash back is credited within 24 to 48 hours of the order getting dispatched from the warehouse. The validity of the coupon is 30 days from the time it is credited to your Purpple wallet.
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