[Resolved]  Purplle.com — the delivery person cancelled the order by himself

Address:B-244,job vision consultants,2nd floor,industrial area phase 1Industrial area phase 1,Naraina, New Delhi, Delhi, 110028

I ordered a product on 12th aug and its 21st aug i haven't received it yet...
This is really not acceptable i have rescheduled my order on 16th aug and i was supposed to get my order on 19th aug
Today i received a message that my order is out for delivery and after half an hour i got another message that my order got cancelled as per my request
How can you cancel my order by yourself?
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Sep 23, 2019
Complaint marked as Resolved 
Purplle.com customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
Purplle.com Customer Care's response
Hi Saloni verma,

We deeply apologize for the hassles that happened in respect to our delivery process.

Further, we kindly request you to please share us the Purple order ID so that we can check and get back with the right resolution on your concern.

Warm Regards,
Purplle Care.
Complaint comments 

Comments

Maine 21/8/2019 ko order place kiya tha aur mera order 24/8/2019 ko aane vala tha par abhi tak mujhe mera order nhi mila. order track karne par order id bhi galat bata raha hai. please meri problem solve kro varna mujhe koi action lena padega.

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