Purplle.com — they cheat me | |
Yesterday night on their site i watched an huge discount offer on faces canada i'm order more than 800/- but now they cancelled my order without my permission without any intimation without my interrupt they cancelled and then i call thier customer service they said it's was an technical problem some cancelled order there is no offer regarding that. Is this the way they cheat their customers? I need my compensation regarding this i need my products. Teach them a lesson i never leave them. They should give mey products or compensation. I need an justice.
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Purplle.com customer support has been notified about the posted complaint. Verified Support Jan 17, 2020 Purplle.com Customer Care's response We would like to inform you that we tried contacting Ms.Sahithi on her registered number however the call didn't connect. We sincerely apologize for the unhappy experience which was purely unintentional. We at Purplle.com always strive to provide the best of services to all our valuable customers. We would like to inform that it was a technical glitch which was rectified as soon as it came to our notice. We will personally call her and inform about the interesting offers/discounts that Purplle.com will be launching for all valuable customers in Feb 2020 | |
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Comments
Mene 31 Jan ki oder place kiya tha aur 1 Feb ko oder cancel but abhi tk pese wapas nhi aye. Jitni baar customer care mai call kiya unhone bola ki 10 din wait karo but abhi bhi pese nhi aye..₹249 ka refund abhi bhi ni hua my oder I'd is[protected]. Customer care bilkul bhi supportive nhi hai. I need my money back anyhow...oder from purplle app
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