[Resolved]  Purplle.com — verification failed after money deducted

Address:City Mall, L.B.S Marg, Ghatkopar-(w) Mumbai Mumbai City District Maharashtra India - 400 086, 400086

I have ordered 8 products worth rs504. I have paid the money through prepaid money but after sometime the verification failed and already deducted my money from my bank account.. Kindly deliver the items. They first succesfully confrim order but aftersomtime the verification failed message. I am soo dissapointed. Because i am a customer of purplle.com for a long time.
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Sep 28, 2019
Complaint marked as Resolved 
Purplle.com customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
Purplle.com Customer Care's response
We have understood the query and we need basic details to investigate further such as customer's registered email id, order id or mobile number. So that we can assist you better and provide you with proper resolution.
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    Purplle.com Address
    C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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