Purplle.com — wrong items delivered and some items not delivered at all. | |||
Order made on purplle.com on 04 aug 2019 my order no is [protected] in the name of shweta singh.On 06aug 2019 i have received wrong items which i have never ordered.some items are showing already delivered and i have not received.when i tried to return the products it is showing products are purchased under special offers kindly contact customer care.called customer care multiple times but no one picked up.kindly help me to get my money back. Was this information helpful? | |||
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Purplle.com customer support has been notified about the posted complaint. Verified Support Aug 07, 2019 Purplle.com Customer Care's response Dear Customer, Greetings from Purplle.com!! We do apologies for the inconvenience caused to you. Can you please provide the images and the exact name of the incorrect product you have received. Please be rest assured as we will help you to return the product once we received the mentioned detail. Also please do find the below attached proof of delivery, and please do let us know if its your signature or any one of your family member have received it. In case of any further assistance or clarification on this issue, please reply to this email. Assuring you of our best services always. Warm Regards, Nikhil Purplle.com  | |||
 2 Comments | |||
Comments
I have not received refund amount yet. I ordered 3 products on purplle on 3rd of Aug and cancelled next day. I made prepaid payment through my debit card the amount is rs. 456. Plzz as soon as possible refund my money
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Its is fully broken
And i want replacement for it
Really disappointed it was my first order from the app