Purvanchal Bank — Money not received while using ATM but Balance Deducted

To,
The Manager
Purvanchal Bank/Baroda UP Gramin Bank

Subject:- Money not received while using ATM but Balance Deducted
Respected Sir,
I am saving account holder in your bank/branch [protected].
03 April 2021 (Saturday) I was using SBI Bank's ATM located at Auratal at around (11:24 am) to withdraw Rs. 10, 000 from my account. But Suddenly the machine is not work and I could not receive any money or receipt, but I received a message on my mobile that Rs. 10, 000 has been withdrawn. In reality, I had not received any cash in my hand. I checked my account summary online also. It is also showing a debit of Rs. 10, 000.

Kindly do the needful as soon as possible
Thanking You.

Yours Sincerely
Signature :- Abdur Rahman Khan
Name :- Abdurrahman Khan
Father Name :- Abdul Hakeem
Complete Bank Account Number :- [protected]
Mobile Number :- [protected]

3 अप्रैल 2021(Saturday, Time 11:24) को मैं दो बार ATM Card का प्रयोग किया था। पहली बार मैं जब ATM Card प्रयोग किया तो मेरा 10, 000 का Transaction failed हो गया था और मेरे मोबाइल में Massage आ गया कि आप के account से 10, 000 का Withdraw हो गया हैं SBI ATM औराताल से और जब मैं उसी वक़्त (11:25) पर दूबारा ATM card का प्रयोग करके 10000 निकालने लगा तो दूसरी बार मेरा Transaction सफल हो गया था ।

(यानी पहली बार का Tnx असफल हो गया था (11:24am) और दूसरी बार का Tnx (11:25am) वह सफल हो गया था |