[Resolved] PVR Cinemas — Cash debited but tickets not issued

d2kerala

from Bengaluru, Karnataka

Address:	Ernakulam, Kerala, 682024
Website:	pvrcinemas

Sir,
I have booked 4 tickets through pvr website for Rs.688, amount debited from my account but no further information was given or tickets issued.

Booking date: 01/07/2017
Pvr Oberon, kochi

Please refund the amount.
Transaction details -screenshot attached.

Informed the pvr management at kochi but they reverted that they could not solve the issue from kochi.They assured it will be refunded automatically in 3 days but not refunded so far.

Dittu Joseph

+1 photos

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Aug 4, 2017

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2017

PVR Cinemas Customer Care's response Dear Customer,

We request you to please share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR