PVR Cinemas — ac not working. dead rat. foul smell.

Address:

Phoenix United Mall Lucknow, Lucknow, Uttar Pradesh, 226012

Pvr phoenix lucknow show : 10:30 pm.
The ac isn't working as usual. This is my third show this month.ac is not working. Sweating like a swine. There's a dead rat here. Unbearable foul smell. The seats are dirty. All speakers are not on. Had given verbal complaints to the staff here, including the two times i had come here before. They were all different auditoriums.

Please help!