[Resolved] PVR Cinemas — amount credited but ticket not booked

Prabhakaran R

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600117
Website:	www.pvrcinemas.com

I tried to book for black panther on pvr, grand mall, velachery (Chennai) twice, only the amount got credited from my account but ticket is not generated both times. I received an email saying that it is bad transaction as below.

"season's greetings from pvr cinemas!!! This email is in regards to the bad transaction that happened on your account. We apologize for all the inconvenience caused to you.

Please be assured that the team is actively working on your case and we will update you on the same. Looking forward to serving you again!"

It totally costs 742.37+742.37=1484.74. Please refund the amount.

And why is booking always have troubles? How can i book tickets?

Was this information helpful?

No (0)

Yes (0)

Mar 22, 2018

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2018

PVR Cinemas Customer Care's response Dear Prabhakaran R,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

Feb 16, 2018

Updated by Prabhakaran R I've emailed to [protected]@pvrcinemas.com