[Resolved]  PVR Cinemas — Bad service

Address:	400077
Website:	www.pvrcinemas.com

My name is Rahul Tiwari. i went to watch Dangal movie at r-odeon mall ghatkoper. show time was 7.15 pm. date 7-1-2016. in the interval there was one guy name Devendra came to me to take serve food on seat. i ask him that do you have any popcorn and pepsi combination. he said that they have combo for 200 rs. with 1 large popcorn and 1 large pepsi. so i placed an a order for 1 combo and 1 packet of samosa and i gave him 500rs. after 20min he served me 1 small popcorn and 1 small pepsi along with the paket of samosa. and he chaged me 290rs. after that i asked him for bill. he said that he forgot the bill at the counter. he said that he will send bill in 2 min. after 20 min of waiting no one has come either bill or that guy. so i went outside at the counter. there was a guy name satish i asked him do you have any combo of 200 rs. he said that they dont have any combo like that. but they do have a 160 rs combo for marathi movies. i asked satish that i want to meet on duty manager. then he called him manager name Pramod. i explained him the whole senario that happened with me.but he didn't take any action. he gave mei 40 rs back and he said that it i can do. i told him that i came outside to file a complaint about bad service . he didn't even consider that something wrong with me . mr. Pramod got this thing funny. i went to watch the movie but i didnt. it take more then a hour to sort-out these things. i think you guys need to take an action about these. very poor service of pvr at all. this was best experience of my life. i bought 2 tickets for 320rs. and i didnt even seen a movie. actually i want my food money of 290. and my movie ticket amnt back.