[Resolved] PVR Cinemas — basic facilities | |||
Dear sir/ madam, Before booking of cinemas online in pvr theatres that the notification says that “the movie contains ‘a’ certificate, below 18 years not allowed”, like that pvr theatres may also give a notification before booking that “physically challenged persons not allowed to see any type of movie in pvr ampa mall in aminjikarai”. Since i went for a movie with my family & aunty (5 members) on 5th august 2018.3.50 p. M show (Junga) at pvr cinemas, pvr ampa mall in aminjikarai in chennai.in my family i & my aunty are physically challenged persons and both were felt very bad, particularly my aunt. First we reached basement by auto and then went ground floor to use lift by walk of two flights of stairs then reached fourth floor by lift and then again walked in another flight stairs to reach the audi 01 theater. To complete theses process to reach the theatre we have taken more than a hour with painful. I do not know without giving basic facilities to physically challenged persons & elders as per government norms, how they got license. Finally we have decided not to go further in these theaters. Anyhow i requested u to give a suggestion to make lift facilities from basement and from fourth floor or atleast ramp stairs for physically challenged persons and elders. Was this information helpful? | |||
Sep 16, 2018 Complaint marked as Resolved PVR Cinemas customer support has been notified about the posted complaint. Verified Support Aug 16, 2018 PVR Cinemas Customer Care's response Dear [protected]@123, We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance. Regards, Team PVR | |||
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