PVR Cinemas — Booking issues with PVR

I tried to book tickets from PVR cinemas through official app but my ticket not booked and amount debited from my account
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    PVR Cinemas
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    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    View all PVR Cinemas contact information