[Resolved]  PVR Cinemas — broken seat at cinema hall

Address:Thane, Maharashtra, 400604

I have booked 6 seats for today's show movie name gulabjam
One of the seats allocated to me was totally broken

Then the person asked us to sit at other place but the same same a couple who have booked the other seats came and now the arguments started

When you know the booking is done and seat is broken why it was not taken care before movie begins

And very conveniently he was asking us to go at the back-end seats which i can't as we already have planned

Kindly need attendance in the same
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Mar 22, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
PVR Cinemas Customer Care's response
Dear Dhananjay Sakhadeo,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
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