[Resolved] PVR Cinemas — damaged seats neck pain
Mumbai, Mumbai City District, Maharashtra, India
SaSagar Gala 1 on Jan 13, 2019
13th jan 2019. 10 am show uri. Screen 3 seat no j27. Seat recliner is damaged and seat is completely a discomfort. Having a very bad neck pain. Pvr should be penalised for same as customer is coming for entertainment and pvr seats have given me a high neck pain. Movie theatres and multiplex should take high care for such issues and should even have software's to get such seats blocked and not issue any tickets for those seats. This is really a serious issue as it can keep a long time effect on neck. Please team take a serious note of same and resolve this.
Complaint marked as Resolved Feb 26, 2019
[Jan 13, 2019] PVR Cinemas customer support has been notified about the posted complaint.
Verified SupportPVR Cinemas Customer Care's response, Jan 14, 2019
Dear Sagar Gala 1,
We request you to share your contact number and email ID on [email protected] for further assistance.
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