[Resolved]  PVR Cinemas — failed tickets

Address:New Delhi, Delhi, 110012

I was trying to book my tickets on the pvr cinema app on the date 30th october 2017 that was monday, at 11:00 p. M show in pvr sangam south delhi. The transaction has been made from my account of 298 rupees (I had applied a star code) but the tickets were not generated and nor i have received any message from the pvr. I have complained twice already. Also the customer care number is busy since i have been trying in last 2 days.
I want to get my amount back in my account as soon as possible.
Kindly look into the matter as soon as possible.
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Dec 7, 2017
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2017
PVR Cinemas Customer Care's response
Dear Anupriya Goel,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

I tried booking tickets for itefaq on 2nd Nov. Payment method used was phone pe.
The ticket was booked for 5th Nov. Amount has been deducted from my account but I haven't received ticket confirmation. Kindly let me know whether ticket has been booked or not. If not please refund my money.
PVR Cinemas Customer Care's response, Nov 9, 2017
Verified Support
Dear Nivedita Shree,

We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR

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