[Resolved]  PVR Cinemas — Invalid Amount in Gift Card

Address:Hyderabad, Andhra Pradesh

I had two PVR Gift cards of value Rs 300 each. I tried to book tickets using oneof those but since the PVR official website is so slow, the tickets could not be booked. The next time I tried, I used my another card but again due to the same problem, the tickets did not get booked. Now, when I am trying to book my tickets my balance is incorrectly being reflected as ZERO in both the cards though they haven't been used even once. The card validity is till 30th June 2014. What should I do?
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Aug 14, 2020
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
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Dear Patron,

Kindly share your e-mail id and complete gift card number. So that we can further investigate the matter.

Regards,
Customer Care : PVR Cinemas

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