[Resolved] PVR Cinemas — lack of proper baggage counter in pvr priya, vasant vihar.
M
Meghna Shalini
from Solapur, Maharashtra
Address:
New Delhi, Delhi, 110072
Yesterday evening me and my friends went to watch padmaavat. We had our laptop bags with us as we had come directly from our office. Considering baggage factor we were asked to deposit it to a 'cmd' counter (I don't know what that means). To us it was a tea shop. So we had to deposit our laptop bags in a tea shop while they charged us 20 rs per bag. A renowned movie hall like pvr lacking a proper baggage counter for it's customers is highly disappointing. I spoke with the manager who said that they did not get permission. I mean if you have a movie hall, having a baggage counter is of prime importance. Please look into this matter and resolve it as soon as possible. The movie experience was ofcourse great but the baggage situation was pretty disappointing.
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Mar 5, 2018
Complaint marked as Resolved
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
PVR Cinemas Customer Care's response We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.
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