[Resolved]  PVR Cinemas — lack of proper baggage counter in pvr priya, vasant vihar.

Address:New Delhi, Delhi, 110072

Yesterday evening me and my friends went to watch padmaavat. We had our laptop bags with us as we had come directly from our office. Considering baggage factor we were asked to deposit it to a 'cmd' counter (I don't know what that means). To us it was a tea shop. So we had to deposit our laptop bags in a tea shop while they charged us 20 rs per bag. A renowned movie hall like pvr lacking a proper baggage counter for it's customers is highly disappointing. I spoke with the manager who said that they did not get permission. I mean if you have a movie hall, having a baggage counter is of prime importance. Please look into this matter and resolve it as soon as possible. The movie experience was ofcourse great but the baggage situation was pretty disappointing.
Was this information helpful?
No (0)
Yes (0)
Mar 5, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
PVR Cinemas Customer Care's response
We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PVR Cinemas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    2424
    Pending
    0
    Resolved
    787
    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    View all PVR Cinemas contact information