[Resolved]  PVR Cinemas — lazypay ticket cancellation

Hi,
Request for cancellation lptxid[protected] crm[protected], the transaction reference no is - vega[protected]

I booked through lazypay gateway and the ticket cancellation request was made as soon as within 30 mins.
I am getting continues sms and email from lazypay.
Why i have been asked for payment for no service availed. I have not watched the movie and the service was for book now and pay later.
I am not willing to continue with policy argument.
Please settle your transaction with your vendor.
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Jun 26, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
May 22, 2018
Updated by sabalil
Hi,
Request for cancellation LPTXID[protected] CRM[protected], The transaction reference No is - VEGA[protected]

I booked through lazypay gateway and the ticket cancellation request was made as soon as within 30 mins.
I am getting continues sms and email from lazypay.
Why I have been asked for payment for no service availed. I have not watched the movie and the service was for book now and pay later.
I am not willing to continue with policy argument.
Please settle your transaction with your vendor.
Verified Support
May 22, 2018
PVR Cinemas Customer Care's response
Dear sabalil,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Verified Support
May 22, 2018
PVR Cinemas Customer Care's response
Dear sabalil,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
May 24, 2018
Updated by sabalil
I am getting multiple reminder from your vendor's end.
Please stop harassing Customer, else we have to take strict action.
Verified Support
May 24, 2018
PVR Cinemas Customer Care's response
Dear Sabalil,

We request you to kindly share your contact number and email ID on [protected]@pvrcinemas.com so that we can assist you further.

Regards,
Team PVR
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Sabalil Ghosh
[protected]
sabalil.[protected]@gmail.com

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