[Resolved] PVR Cinemas — mistaken booking of movie tickets

 
2 Reviews
 Tia Amoli on May 11, 2018
We by mistake booked 2 tickets for ' Infinity War' though we wanted to book for Razi movie released today (11th May'2018).
This is quiet shocking to know after talking to customer care regarding movie tickets cancellation policy, which stated no option of cancellation.
We are clueless. This is really a bad situation on PVR policy website on such issues.
Complaint marked as Resolved Jun 14, 2018

Complaint Status


[May 12, 2018] PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
PVR Cinemas Customer Care's response, May 14, 2018
Dear Tia Amoli,

We request you to share your contact number and email ID on feedback@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Dear
sir
name -kavish maheshwari
mobil-[protected]
email-kmkavish657@gmail.com

i have book my online ticket on pvr app booking date is[protected] move avengers infinity war vvip ghaziabad show i booked 6.45pm show but my app show booked 3.30pm as wrongly i lost my 325 rupes plus gst ..as well as lost of time, ..

kindly refund my money
PVR Cinemas Customer Care's response, May 16, 2018
Verified Support

Dear kavish23,

Thanks for reaching out to us. This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR

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    PVR Cinemas - mistaken booking of movie tickets