[Resolved] PVR Cinemas — movie timings

Mouli Shaik

from Mumbai, Maharashtra

Address:

500034

I went for a movie in rk cineplex, banjariahills, hyderabad, for the show at 11:05 pm on 23-dec-2018. The movie should be started by 11:05, but the management is playing so many advertisements and movie trailers, because of which, movie is started by 11:25 pm. And in the interval, the same thing is repeated and took 20 min to start the movie.

My question is, does a common man's time has some value?? The timings should be regularized and the number of advertisements and the movie trailers should be limited or should be played before the movie time.

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Feb 7, 2019

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

PVR Cinemas Customer Care's response Dear Manju Vish,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

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Comments

Manju Vish

from Bengaluru, Karnataka

Booked 2 tickets for KGF @ PVR Orion, Bengaluru for 29/12/2018, 6.45 pm show. Transaction went through and the amount was debited from my account but I haven't received the tickets through email or SMS.
Please look into this asap and arrange for the refund.
I have submitted a complaint through pvrcinemas.com as well.

Regards,
Manjunath

Manju Vish's reply, Dec 28, 2018

Sad part is a convenience fee is levied for all this inconvenience